Supporting Software Learnability via Online Resources and Communities
Feature-rich software applications, such as Photoshop and AutoCad, are both powerful and notoriously difficult for users to master. While there is no shortage software-specific learning resources available online, these resources are not always easy for users to locate, assess and apply. In this talk I will discuss some of my research group’s past and ongoing work on improving the accessibility and utility of online software learning resources. I will also discuss some of the challenges that we have faced in designing and evaluating tools to support software learning and highlight promising opportunities for further research in this space.
Andrea Bunt is an Associate Professor of Computer Science at the University of Manitoba where she co-directs the Human-Computer Interaction (HCI) lab. Prior to joining the University of Manitoba, Andrea completed her Ph.D. at the University of British Columbia and worked as a Postdoctoral Fellow at the University of Waterloo. Andrea’s research falls into the areas of human-computer interaction and intelligent interactive systems, with an emphasis on issues surrounding feature-rich software and computing experiences in rural and remote communities. Andrea’s research has been recognized by Best Paper awards at IUI 2007 and CHI 2012, as well as an NSERC Accelerator Supplement.